GCI has selected Concurrent
to provide video-on-demand performance data collection, warehousing and analytics. GCI will utilize Concurrent's services and solutions, including ReportOne and Operational Intelligence from Concurrent's Everstream line of data collection and management tools.
As operators continue to roll out open solutions from multiple system vendors, the need for a "common metrics" approach to managing key performance indicators has increased dramatically. Concurrent's Oi and ReportOne provide the cable and broadband industry's first comprehensive solution for performance analytics. The tools utilize scorecards, dashboards and reports to view and share key performance indicators, thus always keeping abreast of subscriber experience.
Using Concurrent solutions, operators can track and analyze key performance indicators such as:
- Subscriber activity rates
- Capacity utilization
- Session and stream success/failure rates
- Root cause analysis and correlations
- VOD usage by location, provider and title
Concurrent's Everstream line of products provides a census level, unbiased cross service data collection and aggregation platform which provides analytics for service including video-on-demand, linear and online. Uniquely positioned to provide value to both operators and other data stakeholders, the product line also includes advanced advertising capabilities such as SCTE-130 compliant campaign management and ad-targeting.