SupportSoft,
Inc. , a leading provider of Real-Time Service Management
(RTSM) software, will share support automation insights that can
accelerate IPTV service delivery and allow Chinese broadband service
providers to reliably scale to meet anticipated market demand at this
year's China Broadband Triple Play conference. SupportSoft will host a
session entitled, "IPTV: Turn the Prospect of High Churn into High Earn,"
focusing on the profitable customer adoption of IPTV through use of best
practices for automated service installation, provisioning, CPE management
and problem resolution.
According to research firm Point-Topic, at current growth rates, China
will overtake the U.S. as the country with the largest broadband usage in
the world by the end of 2006(1). The SupportSoft-led discussion will
explore the opportunities presented by IPTV and what solutions are
available to meet the challenges ahead in China's unique telecom
environment. Carriers, service providers and other industry players attend
the China Broadband Triple Play/IPTV Forum to gain insights on current IPTV
issues, technological developments, content, services, and market trends.
A new whitepaper from SupportSoft entitled, "IPTV: The Clear Picture,"
illustrates key service provider challenges and opportunities for
profitably delivering IPTV. A copy of the whitepaper can be obtained by
visiting http://www.supportsoft.com/iptv.
WHAT:
"IPTV: Turn the Prospect of High Churn into High Earn"
WHO: Richard Caballero, Director, Digital Services Product Marketing,
SupportSoft, Inc.
WHERE:
China Broadband Triple Play/IPTV Forum
Kempinski Hotel
Beijing, PRC
WHEN:
Tuesday, 23 May 14:10 - 14:50 local time
For more information, visit
http://www.china-tripleplay-iptv.com/.